An organization that successfully implements and
executes corporate strategy and drives expected corporate results
embraces the following business values:
| 1. |
There are no High-Performing Companies;
there are only High Performing Work Groups. Corporate culture
is never, ever a corporate phenomenon. In reality, the culture
of an organization is an entity of many faces ... as many identities
and variations as there are managers and work groups. Each manager
and each work team has its own culture and consequently its
own cultural approach to strategic compliance. Each manager
and each work team has it own approach to productivity, profitability,
customer satisfaction and talent retention. High-performing
managers run high-performing teams ... highly productive teams
... highly profitable teams ... teams that get high grades in
customer satisfaction ... and teams that rarely, if ever, lose
talent to the competition. The biggest, overwhelming, most significant
factor in creating a high-performance team is the manager and
his or her ability to achieve these high-performing results.
|
| 2. |
A growing number of senior
executives know intuitively that there are alarming fluctuations
in the job performance of individuals and teams throughout their
enterprise. In their heart of hearts, they know their organizations
are running on a fraction of their performance potential. They
know they must hold their managers accountable for those harsh
business realities. They know they must do something about this,
one manager ... one work team at a time.
|
| 3. |
In executing corporate strategy and growing
the performance of his or her work team, the manager does not
play a “role” ... but rather follows a systematic
disciplined methodology that leads the work team in a measurable
step-by-step fashion to greater levels of productivity. The
focus of the disciplined methodology is always on measurable
productivity, profitability, customer satisfaction and talent
retention.
|
| 4. |
Most managers want to consciously embrace strategic
initiatives … most managers want to execute strategy with
their teams and raise the productivity of their work teams.
Unfortunately, most managers do not consciously understand ...
nor have they ever been coached in this systematic disciplined
methodology. No one can coach/teach a manager on the systematic
disciplined methodology more effectively ... more powerfully,
than a former “in-the-trenches” corporate manager
who, himself, successfully raised, first-hand, the performance
levels of his own business teams. Managers learn the systematic
disciplined methodology best from managers who used it
themselves ... from managers whose performance was tracked ...
from managers whose performance was public record.
|
| 5. |
A team manager’s ability to establish
trust-based relationships, both in and outside the organization,
is one of the major keys to corporate growth. Management without
trust is a false sense of influence. Trust is at the center
of what influential management is all about. Identification
with a manager is a profound part of trust that in turn creates
trust in the group’s purpose and goals. Those feelings
of trust and identification are universal – whether you
are a soldier at war, a nurse in a hospital, or an employee
for an airline. If people truly believe in their manager, they
will work as hard as it takes to do what needs to be done to
increase production.
|
| 6. |
The manager of the work team is 100% responsible
for turning each of his employees’ talents into high-impact
performance. The measurement of high performance falls in the
areas of productivity, profitability, customer satisfaction
and talent retention. Each business unit’s ... each team’s
... each department’s performance level is a direct reflection
of the manager’s capabilities in using the systematic
disciplined methodology.
|
| 7. |
Courage, passion for excellence and futuristic
thinking are at the core of the behavior of every high-performing
manager ... at the core of the behavior of every high-performing
employee.
|
| 8. |
In order to drive strategy and ensure strategic
results, managers must create and project a clear, exciting,
uplifting vision for their team. They must bring the corporate
vision and purpose down to each team member. Team members must
find some connection between the organization’s values
and their own values. They must feel a personal connection between
their own productivity, their own values and the values and
vision of the organization.
|
| 9. |
People join organizations ... and leave their
team managers because they are not given the opportunity to
grow their talents. It is the employees’ relationship
with employees' manager that will determine how long they will
stay with the company and how productively they will perform
while they are there. In fact, the credibility of Senior Management
and the organization is largely driven by the quality of their
relationship with their own supervisors.
|
| 10. |
In order to raise the levels of strategic compliance
and business performance, managers MUST focus on the organization/team
first and foremost ... not on their own individual self-interest.
They must swallow their egos, blur their identities and work
for the good of the organization. “Me First” (political
self-interest) thinking will kill any corporate growth initiative
and destroy performance.
|
| 11. |
Managers must create a “Learning Culture”
on their teams, where there is a perpetual search for good business
ideas, ultimately leading to competitive advantage. There must
be a management strategy for new ideas and a sense of urgency
to put them into action. There must be a belief that one can
learn from anyone ... anywhere ... and those ideas must be communicated
simply, enthusiastically across corporate boundaries.
|
| 12. |
Unlike Wall Street and the
“business press,” employees do not put their faith
into the myth of “great companies” or “great
leaders” or “great cultures.” For all employees
at all levels, there are only their immediate managers –
good ones, poor ones and many in between. The best investment
a senior level executive can make to drive the whole company
toward strategic implementation is to install the Systematic
Disciplined Methodology into the minds, hearts, and behaviors
of all work team managers ... so they in turn can inspire, energize,
and empower their teams, and consequently produce the new, improved
strategic results.
|
BACK TO TOP
|